Channel 5 Not Working On My Smart TV: Reason And Solution

News Times Link: Channel 5 (also known as My5) is a free UK video-on-demand service. Channel 5 on Smart TV lets you stream online shows like Celebrity Big Brother, NCIS, Home and Away, Special Needs Hotel, Neighbors, Law & Order. Shows on Channel 5, 5USA and 5* are only available in the UK.

There can be many reasons why the My5 application is not working. Application server My5 may be down or the application may be under maintenance. In addition to that, there are other common issues that can cause the service to crash. But the most common problem is that the My5 app won’t open. This can be a real problem for obvious reasons, especially for those who use it on a daily basis.

If you are having trouble accessing the My5 app, read on. You can find several fixes for Android devices. Below are the most common solutions that can help you access your My5 application.

• Application may be in maintenance mode, please be patient.
• The server may be down, so wait for some time.
• Check your internet connection.

If the above solutions don’t work, you can try other tricks to open the app.

• Update My5 App.
• Restart Your Phone.
• Check Device date and time setting.
• Check Device Compatibility.
• Update Your Device.
• Clear App cache file from app Settings.

If this solution doesn’t work for you, you can contact the My5 team.

You can also try the following Troubleshooting steps:

Set up your smartphone as a wireless access point and connect your TV to your phone. Make sure your smartphone is using an internet connection and not connected to the router via WiFi. Test your TV on a different network. Make sure you can connect to My5 and don’t stream programs if your data rates are limited or paid. Check your TV’s DNS settings. For a typical home network, it probably starts at 192,168. ***. *** Asterisks vary by router. If you used manual DNS, try using auto-assigned DNS.

The new My5 service will provide access to all previous My 5 content and will add a number of exclusive services, especially available on the online platform.

• Go to the top menu and select MyApps.
• Download a grid of all installed applications.
• When reinstallation is complete, press “Select” on the My5 tile to open the application.

My5 can now be used normally. The following minimum download speeds are required:

• 2.5 Mbps for standard definition (SD)

• 5.5 Mbps for high definition (HD)

Read the full article on My Geek Score