My5 App Not Working On Fire Stick and How To Fix It
My 5 app is an on demand video service providing viewers with favourite shows all across the channel 5 family. This includes channel5, 5USA, 5STAR, 5 SELECT and paramount network free of cost.
Reason of its not working:-
There may be thousands of reason for why My5 not working on fire stick. Like the server might be down or even the app might be under maintenance apart from these, the common issue can be anything else which interrupts the service. Majorly the problem being faced while accessing the My5 app is many. But the ultimate solutions can be like:-
- Just wait patiently for some time as the app might be on its maintenance mode.
- The server might be down, so it’s obvious to wait for it to get normal.
- Check out your internet connection.
But if the above stuffs don’t work, then you can try on some of the exclusive tricks to open the app.
- Update the My5 app.
- Check out the device data and time settings.
- Check out the device compatibility.
- Restart your phone.
- Update your device.
- Clear the app cache file from the setting of the app.
How to fix the fire stick TV apps:-
Now the fire TV is a prominent platform that is capable for running the apps like any other smart phones. But if you are experiencing any issue when My 5 is not working on fire stick and the above processes doesn’t work. Then try to fix it on the fire TV. The following process can be followed well to handle the situation.
- Restart your fire TV depending on the type of device that you have. These can be like fire TV set –top box or stick. Else it can be fire TV edition smart TV.
- Now follow the Fire TV stick that you can follow as like:-
- First press and hold the select and then play/pause buttons at the same time for nearly 5 seconds.
- Else from the main screen of your fire stick move to the settings.
- Then next go to the device.
- Now choose restart and then confirm the decision of restarting the system.
- Alternatively you can unplug the power cord from the device and then wait for 10 seconds and then again plug back.
- Else take your matter of concern to the customer care who will help to guide you better way.
Related, My App On Firestick not Working
Downloading My 5 app on the amazon fire TV stick:-
For downloading the My5 on amazon fire TV stick move to the apps section on the home screen.
- Then you need to scroll through the available apps and then select My 5 when you find the necessary one.
- The apps are listed under different categories. Now it must be noted that to download the apps, the fire stick must be connected to the internet.
- The device will not be able to get downloaded until it’s connected to the internet. On that basis, it will not be able to get downloaded.
- Now turn on the fire stick and then select apps from the top menu. Then you can access the full menu by just clicking on the up button on the fire stick remote control. Then just click the right button to move to the applications. At the end taps in the centre of the circle to select the apps.
- Now if you press the down button on the remote control once, then you can search for the featured apps or games and various other categories. So if you press the bottom twice, then you can start searching for the featured apps.
Then select get or download and you will see a download button if you have downloaded the app in the past. So now wait for the download process to finish and then select open to start it.